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Delivery Information

Delivery Information

Carnation City perfumes will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of United Arab Emirates”.

Shipping:

The shipping charge would reflect on the shopping cart / payment page.

We are committed to delivering your order accurately, in good condition, and always on time promised by our customer care executive or on website. Below are some more shipping related points:

•          Each order would be shipped only to a single destination address specified at the time of payment for that order. If you wish to ship products to different addresses, you shall need to place multiple orders.

•          We make our best efforts to ensure that we ship out each item in your order within 3 working days of the order date. However in some cases, it may take longer, up to 5 or more working days, to ship the order, as the product may have to be procured by us where there is a heavy demand.

•          We ship out orders on all week days (Saturday to Thursday), excluding public holidays.

•          To ensure that your order reaches you in the fastest time and in good condition, we will only make shipments through reputed courier agencies.

•          While we strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability.